Whether you want to cancel an order, find out about international shopping or learn about online privacy and security, we’ve got the information you need for online orders.

[Changing or Cancelling Orders]

Hit the Submit Order button before you were ready? We’ll do our best to help. (Keep in mind, we’re unable to edit or make changes to orders.)

[Payment]

* WHAT ARE MY PAYMENT OPTIONS?

We accept Visa, MasterCard, PayPal and JCB cards.

We cannot split payments between credit cards. Please note orders are subject to review.

* WHEN WILL I BE CHARGED FOR MY ORDER?

You will be charged when we ship your order. We will update you with a shipping confirmation email at that time. A pre-authorization is placed onto your credit card when you submit your order, but we don’t process the payment until the order has been shipped.

* CAN SOMEONE HELP ME PLACE MY ORDER ONLINE?

Absolutely! Contact our  online customer service for a hand with online orders. Or, connect with us via LIVE CHAT

[Order Status]

To check your order status, head to the order status page, where you can login to your account and enter the tracking number for your order.